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FAQ

Questions?
Please email us at support@Keto-Kandy.com or call 423-797-6461. 

We are happy to help! 

What makes Keto-Kandy different?
Keto-Kandy chocolates contain only the finest, best-tasting ingredients blended with 100% Organic Cacao. Keto-Kandy uses no conveyor belts, chocolate waterfalls or high-tech machinery; all of our chocolates are meticulously handcrafted in small batches by our dedicated team of chocolatiers on a daily basis in Tennessee with delicious ingredients and a whole lot of love.

Do you use organic ingredients?
Yes!  Keto-Kandy is made with 100% Organic Cacao, Organic Coconut, Organic Extracts, Organic Nuts (if applicable) and Organic Birch Xylitol.

Does Keto-Kandy contain Gluten?  Soy?  Dairy?   Are they Vegan?
All of our recipes are 100% sugar, gluten, soy and dairy free.  
Keto-Kandies are also vegan, keto and paleo friendly as well!
Plus, Keto-Kandy tastes amazing!!  
TONS of flavor and just the right amount of sweet! 

Is Keto-Kandy Keto Friendly?
Yes!  They are essentially scrumptious fat bombs!

What allergens are contained in your products?
All of our products are processed in a facility that handles dairy, peanuts, wheat, egg, soy and tree nuts. We follow strict guidelines to avoid cross-contamination and we separate everything by hand to ensure quality and safety. As our products are made on shared equipment, we cannot guarantee 100% that any specific product is free from any specific allergen.

Does Keto-Kandy contain nuts?
People with nut-based sensitivities should be aware that some of our chocolates contain pecans, almonds, peanuts, walnuts, pistacio’s, macadamia nuts, etc.  All of our products are produced in a kitchen where nut products are used and nut traces may be present.

What is “blooming” on chocolate?
Your Keto-Kandy will be shipped to you in perfect condition, so this should be a non-issue! 
Just an FYI - Chocolate bloom is the whiteish film that can appear, discoloring the surface of your chocolate.  It is usually caused when the chocolate is exposed to high temperatures - such as being left in the car on a sunny day - then allowed to re-set.  The bloom is actually the cacao butter or fat within the chocolate rising to the surface.  Blooming is a cosmetic issue and not a safety issue. 
Bloomed chocolate is perfectly safe to eat :-) 

How should I store Keto-Kandy?
Please store Keto-Kandy in a cool and dry place away from heat, moisture, humidity and direct sunlight for optimal enjoyment.

How long will Keto-Kandy keep it’s fresh taste?
Your Keto-Kandy will arrive shrink wrapped and can be stored for about a year.  Once packaging is opened, Keto-Kandy will be freshest if it's eaten within about a month. 

ENJOY!  
We cannot wait to hear what you think about Keto-Kandy!
Thank you for your business!!